Privacy Policy

Effective Date: May 2025

Rick’s Certified Arborists (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://rickscertifiedarborists.com or engage with our services.

Information We Collect

Personal Information:
We may collect your name, email address, phone number, and other details you submit through our contact forms or service requests.

Usage Data:
We may automatically collect information such as your IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

  • To respond to inquiries and provide requested services
  • To improve website functionality and customer experience
  • To send updates or promotional materials (only if you’ve opted in)

Information Sharing

We do not sell or rent your personal information. We may share it with trusted third-party vendors who assist in operating our website or delivering our services, provided they agree to keep your information confidential.

Communication via SMS and Mobile Messaging

By providing your mobile phone number to Rick’s Certified Arborists (“Rick’s Certified Arborists”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems.

Message frequency may vary based on your interaction with Rick’s Certified Arborists. Standard message and data rates may apply. Please contact your mobile carrier for details.

Opting Out

You may opt out of receiving SMS messages from Rick’s Certified Arborists at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again. You may also request to opt out by contacting us directly at info@rickscertifiedarborists.com

Use and Protection of Mobile Information

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Rick’s Certified Arborists will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.

Consent and Acceptable Use

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling. You can view our Acceptable Use Policy at https://rickscertifiedarborists.com/acceptable-use-policy/

Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze site traffic and usage. You can disable cookies through your browser settings, but doing so may affect the functionality of certain parts of the site.

Use of Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as the frequency of visits, pages visited, and prior sites visited. This data helps us analyze traffic patterns and improve the website’s performance.

Google Analytics only collects the IP address assigned to you on the date you visit the site and does not gather your name or other identifying details. We do not combine this data with personally identifiable information.

To opt out of Google Analytics tracking, you can disable cookies in your browser or install the Google Analytics Opt-Out Browser Add-On.

Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any personal information.

Your Rights

You may request to:

  • Access, correct, or delete the personal information we have about you
  • Opt out of receiving marketing communications

Please contact us at info@rickscertifiedarborists.com to submit any requests.

Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy from time to time to stay informed.

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